Integrate Facebook with

Modified on Tue, 14 Feb 2023 at 05:58 AM

If you have customers reaching out to you via your Facebook page, connect Facebook to along with your other channels and respond to all conversations from's Team Inbox. 

Go to Settings → Integrations

Click “Connect” on Facebook

Before proceeding to integrate, ensure you have the following:

  • A Facebook Business Account

  • A Facebook Business Page

  • Admin access to the Business page

Click on "Connect To Facebook"

You will be redirected to Facebook. Log into your Facebook Business Account.

Select the business page that you want to use. Click “Next”. Allow access to all the requests. Removing access might cause problems in using your account. Click “Done”.

You have successfully approved to message on behalf of your Facebook page. After approval, your - Facebook Integration page will look like this:

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