Go to Settings → Integrations.
Click “Connect” on WhatsApp.
Go through the requirements carefully
You must have a verified Facebook Business Manager Account. If you do not have a Facebook Business Manager account, please create one with the help of this article. If you already have a business manager account, you can start the verification process by following the steps here.
You must have a phone number that is not registered with any WhatsApp account. Please note that after connecting your number with WhatsApp Business API, you can no longer use the same number on the WhatsApp mobile app or WhatsApp Business app.
Click “Connect to WhatsApp”
You will be redirected to Facebook. Log into your Business Manager Account and connect your account to Donut.cx.
Update your account details such as legal business name, phone number, website address, and company address. Create your WhatsApp Business profile and verify your phone number.
WhatsApp will verify your business and provide access within 24 hours. After verification, your WhatsApp integration page will look like this.
Once the integration is completed, you can message up to 50 customers per day. Your messaging limit will be increased to 1000 customers per day once you complete Facebook Business Manager verification.
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